Tuesday, November 13, 2012

You Really Need It! Really!

Why we ALWAYS need your library card:

Positive ID: Your library card identifies you as the person to whose account materials are being checked out. If we believe that the person presenting a library card is not the person named on the account, we reserve the right to request photo ID before checking materials out. We need to know it's really you!

Faster service: Scanning the barcode on your library card is much faster than asking a librarian to type in your name or account number.

Fewer mistakes: Many patrons in the Lackawanna County Library System have the same or similar names. If we search for accounts by number instead of name, mistakes are reduced!

"But you know me!": Some desk staff may recognize you and some may not. It's not realistic or fair to expect all staff to recognize all library patrons. When you go to a supermarket, department store, or a government office you are expected to bring your driver's license or photo ID. It makes sense to have the same expectations for the library.

IF you lose your library card: Present some form of ID at the desk to purchase a replacement card for $2. A photo ID is preferred. If you are underage and don't have ID, a parent must be present.

IF your card is stolen or if you think someone else is using it, call us and we will block your account until you can come in with your ID to buy a new card with a different account number.

We require cards because we believe that is the safest, fairest, and most effective policy. Thanks for your understanding and help in keeping everything running smoothly here at the library.

Abington Community Library Staff

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